![]() ![]() Note: Reference the glossary at the end of this blog article for definitions of terms used throughout this post. ![]() Plus, we’ll describe how Xsolla helps partners improve their win rate with credit card and PayPal chargebacks, as well as helps them to manage refunds for their respective user bases. In this post, we’ll illuminate this overlooked group of costs by defining what they are, how they can impact your business, and how you can handle them effectively. In other words, unlike the majority of your resources that go into making a stellar game or getting the word out about it, these costs of business happen post-sale and can occur without any warning. These can range from expenses like employee salaries and software licensing fees to chargebacks and refunds.Ĭhargebacks and refunds are often overlooked since they occur after your customer has already purchased one of your products or services. There are a number of costs to account for when operating a video game business. ![]()
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